Shipping policy

Processing Times

Orders are processed within 2–5 business days unless otherwise stated.

Larger corporate orders or customised gifting projects may require extended lead times.

Delivery Areas

Woven Bark Studios currently delivers within South Africa.

International delivery requests may be accommodated upon special arrangement.

Shipping Methods

Delivery is fulfilled through trusted courier partners.

Tracking details will be shared where available.

Delivery Timelines

Estimated delivery timelines:

• Major cities: 1–3 business days
• Regional areas: 3–7 business days

Delivery timelines are estimates and may vary during peak periods.

Delivery Responsibilities

Clients are responsible for ensuring accurate delivery information is provided.

Woven Bark Studios is not responsible for delays or failed deliveries resulting from incorrect addresses or unavailable recipients.

Damaged Deliveries

If a package arrives damaged, clients should notify Woven Bark Studios within 48 hours of delivery and include photographs where possible.